K&S Technology Solutions is now offering Service plans for the small and medium business market and also for the normal day to day computer owners in MD, PA, VA, DC, MA, NH, ME and the surrounding areas. Our goal is to provide our clients a single point of contact for all their Information Technology needs. At K&S you will find a support program, a team of great people, and a company that will not only meet your expectations, but consistently exceed them.
Imagine this:
- You get support when you need it. We offer support 24 hours per day, seven days per week. Do you have an emergency? How about those maintenance or upgrades that need to be done outside of business hours? No problem! K&S is there whenever you need us.
- You can select a support program that fits your needs best. We offer an array of support options from time and materials, retainers, and system maintenance programs.
- You can get all the support you need for one cost. Nobody else offers a comprehensive system maintenance program like we do. Imagine all the support you need plus parts replacement all for one flat fee per month.
Service Plans
Break Down of service plans:
Basic Plan: $39.99 (per month) On site support, 4hr Emergency response, 24X7 AFTER HOURS support, All Labor fees, Access to our online self help tools, Preventive Maintenance and Emergency Technical Patches, NO Travel Charges, 24 hours of Toll Free support help per cycle, 1 Virus Outbreak Containment per cycle, Core Parts at cost, Maintenance and Cleaning all done by our Certified Technicians.
Inclusive Plan: $69.99 (per month) On site support, 4hr Emergency response, 24X7 AFTER HOURS support, All Labor fees, Access to our online self help tools, Preventive Maintenance and Emergency Technical Patches, NO Travel Charges, 48 hours of Toll Free support help per cycle, 2 Virus Outbreak Containments per cycle, 1 Core Part at no charge pre cycle (restrictions may apply), Maintenance and Cleaning all done by our Certified Technicians.
Complete Care Plan: $99.99 (per month) On site support, 4hr Emergency response, 24X7 AFTER HOURS support, All Labor fees, Access to our online self help tools, Preventive Maintenance and Emergency Technical Patches, NO Travel Charges, 72 hours of Toll Free support help per cycle, 3 Virus Outbreak Containments per cycle, 2 Core Parts at no charge per cycle (restrictions may apply), Maintenance and Cleaning all done by our Certified Technicians.
*Please be advised that a cycle is based on a 12 month term contract and Payment plans are available on a 3, 6, 9 or 12 month basis.